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FAQ

We offer trusted, tracked delivery across all European countries. Your order is in safe hands, wherever you are in Europe.

Orders within Europe typically arrive within 2–5 working days. Each delivery is handled with care and efficiency to ensure a smooth arrival.

returns are accepted within 14 days of delivery. To initiate a return, please email us at info@eternovendaya.com with your order number and clear photos showing the product in its original, unused condition with all tags and packaging intact. Returns must be approved by our customer care team before you send the item back.

Every Vendaya piece is thoughtfully crafted with precision and care. Our products are made in Europe by skilled artisans and trusted manufacturers who share our commitment to quality, sustainability, and timeless elegance.

Each product page includes a detailed size guide tailored specifically for that item. Simply check the description for exact measurements and fit recommendations to select the perfect size.

Once your order is confirmed and dispatched, you will receive a tracking number via email to monitor its journey.

If you have any questions or need assistance locating your shipment, please contact our dedicated support team at Info@eternovendaya.com. We’re here to ensure your Vendaya experience is seamless from start to finish.

At Vendaya, sustainability is woven into every stitch. We carefully select materials that prioritize eco-friendly practices, ethical sourcing, and durability — because luxury and responsibility go hand in hand. Our commitment is to create timeless pieces that respect both you and the planet.